Sam's Club is a renowned brand that offers a wide range of products and services. With over 1,000 reviews and a stellar rating, it is clear that this establishment has established a strong reputation among customers. Sam's Club prides itself on offering high-quality goods, including pizza, gas, and groceries, as well as providing excellent customer service. The management at Sam's Club emphasizes the importance of meeting the needs and expectations of their valued customers. As a result, this brand has gained a loyal following and continues to attract new customers. With its dedication to providing a superior shopping experience, Sam's Club is a trusted destination for individuals seeking a diverse selection of products and exceptional service.
Reviews
This 5 stars is for the manager Jayne at this Sam's Club ( Chesapeake Square). She actually knows what she is doing, She knows where to find the merchandise and she has great costumer service (SHE CARES)!!!!! She has helped me on multiple occasions and has always been the same. If it wasn't for her I would probably give this Sam's club 3 stars. Thank you ma'am for being so great and I hope you have a Merry Christmas and a Happy New Year 😊
First time shopping inside this location at Chesapeake Square Mall. It’s the day before Thanksgiving. I have a plus membership so I entered the club around 8am with my daughter. I had 7 items in my cart along with my daughter. I stopped in the toy aisle to “Scan & Go”…an employee came down the aisle and started scanning random toys (but not picking anything up). I thought this was completely innocent at first and then another customer came down the aisle so I moved to the next aisle that was filled with Christmas decorations. My Sam’s Club app glitched but came back up while I was in the Christmas section. I resumed scanning my last item and paid on the app. Next thing I know the same employee is in the same aisle as me again but this time he’s scanning random Christmas decorations without picking up anything. He looks down in my cart and I proceed to the front door. Needless to say this could have been completely innocent, but if it were I think a simple “do you need help with anything” would have sufficed (especially since the app glitched while I was scanning my items), instead I’m pretty sure I was just profiled as a thief. I will never shop at this location again.
I love the scan and go application, makes things easy and fast to get in and out. Curbside pickup has a longer wait then I’d like but is good for those who don’t want to go in and have the extra time to wait for them to come out with your order. Location is always clean and stocked nicely. Our family really enjoys the premade ready to go meals as well, with our busy lives sometimes throwing something in the oven real quick is a great option.
Fair prices on their items. The food court.... that's amazing. I got 2 very large pieces of pizza, a cinnamon pretzel and 3 drinks and paid $6 and change.
Just be careful when getting the chicken. So just let them cook them. I am really disappointed. If I did have puppies I would be really ANGRY. Because I will finish cooking it.
The store is kept clean and well organized. Weekdays are less busy. Never a problem with returns as long as you have the correct documentation.
Always orderly,nice employees,clean,busy,well stocked. Reasonable prices & cute clothing.
I only pickup a few items. I do the scan and go. They still scan every item when I leave. Like I've stolen something. They see the receipt and still scam every item. I'd rather go to Costco, least I don't feel like a criminal.
Location
2444 Chesapeake Square Ring Rd, Chesapeake, VA 23321, United States
Hours
-
Updating...
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